In the US, the roofing industry is worth over 50 billion. There are lots of roofers around, and many of them are incredible at what they do!
However, this does pose a bit of a problem when you have to pick between them. Even narrowing it down to your state, then your town or city, you’re likely faced with a few choices — and worried about picking the wrong one.
How do you make sure you’ve chosen the best roofing company? By asking these seven questions.
1. How Much Will This Cost?
The dreaded quote is usually never a fun conversation. Roof repairs and replacements are often expensive due to the amount of labor and material needed to complete the job.
You need to know if you have the budget to get the job done. This might involve requesting quotes from a few different companies that provide roofing service and comparing them.
It is, however, important not to go with the cheapest quote and call it a day. You have to weigh the quote up with the other factors.
The cheapest quote may not be the best, as the company may be lacking in other things. A bad job will only cost you more in the long run.
2. How Long Have You Been Working With Roofs?
If you’re looking for the best roofing company, you’re going to want to find one with plenty of experience.
Can new roofing companies be great? Sure! Everyone has to start somewhere.
However, if you want to find the best, it’ll be one with lots of experience behind them. Ask how long they’ve been in business, how long the people working on your roof have been doing that as a career, etc.
It might sound like a lot of questions, but any good roofing company will be happy to answer them to put you at ease and assure you they’re the best for the job.
3. Do You Have Customer Testimonials or Reviews Online?
Looking at customer testimonials and reviews is one of the best ways to gauge how good a company is. 97% of consumers use the online space to research a company’s reputation.
They may be able to point you to some customer testimonials on their website. They may not have that, as many companies don’t, but be able to refer you to their business on Google and Yelp.
If they’ve been in business for a while, there should be a whole host of reviews.
It’s impossible to please everyone, but they should at least have a decent overall score.
4. What’s Your Website Address?
If you didn’t find the roofing company from the online space, you should ask them for their website. Even if they don’t have customer testimonials on there, their website can tell you a lot.
Sure — web design is nowhere near the same thing as roofing, so you don’t need to look for something extra fancy. A reputable company should, however, have a clean design with easily accessible information about their services and contact details.
If there’s no website, or the website is a mess, be wary.
5. What Roofs Do You Work With?
All roofs are different, and each of them has a different style. Many people have shingles, but others opt for something else entirely.
Whether you’re getting a roof replacement or repair, make sure you find out what kind of roofs they’re used to working with. They could have hundreds of positive reviews, but if they’re all for a different kind of roof, they may not be the best fit for you.
6. What’s Your Schedule Like?
Another important question to ask is when they can get this done.
You may need it done sooner rather than later, or you may have the luxury of time and a flexible schedule. It may need to be on a day the kids and pets are out of the house, or you may be able to work around anything.
Regardless of your circumstances, you need to make sure this can be done on a day that works for you. The roofing company should be able to find a time that suits.
Many roofs can be replaced in one day, but larger replacements or complicated repairs may take longer. Make sure you have a definitive timeline before the job is started.
7. What’s the Best Way to Contact You?
If you’ve picked a great roofing company, they may not be able to get back to you instantly at every second of the day — they’re busy with other jobs! However, you should find out the best way to contact them and ensure they get back to you in a timely manner.
While you need to keep reasonable expectations, the best roofing company will be considerate of you and make sure to answer your questions.
If you’re not going to be in the house when the job is complete, you may also want to check in with them. Make sure you’ve all established the best way to stay in touch, as they may need to contact you too.
Ask the Roofing Company These Questions
You should ask these questions to get a clear picture of the roofing company and the process of the job. They’re all important and will help ensure your roof is in good hands.
However, if there are other questions you want to ask, then feel free! Your home is very important to you, and it’s understandable that you want it to be in the right hands.
Don’t hesitate to make inquiries that you feel you really want an answer to.
If you want a trustworthy roofing company in Champaign, IL, contact us today for a free estimate. We’ll make the process smooth and easy and can provide convenient payment options like financing.
